Terms of service

These Terms and Conditions govern your use of the Struxa Limited website at struxamotion.com and any purchases made through our online store or directly with us. By using our website or placing an order, you agree to these terms. Please read them carefully.

1. About us

Struxa Limited (NZBN 9429053434302) is a New Zealand company supplying gas struts and end fittings for automotive, marine, industrial and furniture applications. Our registered address is in Hawke's Bay, New Zealand.

We stock common strut sizes and pressurise each one in-house to the specification of your order. That pressure is set once and cannot afterwards be undone or reset, and the strut cannot be returned to stock or sold to anyone else.

2. Use of this website

By accessing our website you agree to use it only for lawful purposes. You must not:

• Use the site in any way that violates applicable laws or regulations.
• Copy, reproduce, or redistribute any content without our written permission.
• Attempt to gain unauthorised access to any part of the website or its systems.

We reserve the right to withdraw or amend the website at any time without notice.

3. Ordering and payment

When you place an order with Struxa Limited, you are making an offer to purchase. A contract is formed once we confirm your order and accept payment.

• Prices are shown in New Zealand dollars and include GST at 15%.
• We reserve the right to correct pricing errors. If an error affects your order, we will contact you before proceeding.
• Payment must be completed in full before orders are dispatched, unless you hold an approved trade account with agreed terms.
• We accept payment via the methods listed at checkout.

4. Where we sell

We sell and ship within New Zealand.

5. Trade accounts

Trade pricing, the Trade Portal and priority stock allocation are available to businesses we have approved for a trade account. We may decline or withdraw a trade account at our discretion. Trade purchases are made for business purposes, and the Consumer Guarantees Act 1993 does not apply to them.

6. Shipping and delivery

We ship NZ-wide with NZ Post and Aramex. Delivery estimates are courier transit times and are a guide, not a guarantee.

• Risk of loss or damage passes to you once the item is delivered to you.
• We are not responsible for delays caused by couriers or circumstances outside our control.
• If your order arrives damaged, contact us within 7 days with photos — see our Return and Refund Policy.

7. Fitment and Fit Assurance

Our rego lookup and label scanner can return an exact OEM match for your vehicle. Where they do, fitment is guaranteed: if the strut does not fit, we replace it free. That is the only circumstance in which Fit Assurance applies.

Anywhere else — the vehicle finder, a browsed listing, or a lookup that returns anything short of an exact match — the length, fittings and force are the specification you have given us, the strut is built to it, and fitment is not guaranteed.

Fit Assurance is given in addition to your rights under the Consumer Guarantees Act 1993 and does not limit them.

8. Returns and warranty

Our returns and warranty terms are set out in full in our Return and Refund Policy. In summary: struts are pressurised to your order and are not returnable or refundable, we warrant against manufacturing faults for 12 months, and we accept returns for items damaged in transit or that do not match how we described them. Nothing in that policy limits your rights under the Consumer Guarantees Act 1993.

9. Consumer law

If you are buying as a consumer, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply to your purchase. Nothing in these terms excludes, restricts or modifies any right or remedy you have under those Acts. Where any term would do so, it does not apply to you.

10. Limitation of liability

Subject to clause 9, and to the fullest extent permitted by New Zealand law, Struxa Limited’s total liability to you in connection with any order or service is limited to the amount you paid for that specific product or service.

We are not liable for any indirect, incidental or consequential loss arising from the use of our products or services, including but not limited to vehicle damage, loss of income, or any other loss beyond the direct value of the transaction.

11. Intellectual property

All content on this website — including text, product photography, images, logos and design — is owned by Struxa Limited or used with permission. You may not reproduce, distribute or use any content from this site without our prior written consent. Our product images carry embedded identifiers, and unauthorised use is traceable.

12. Third-party links

Our website contains links to third-party websites, including courier tracking pages. These are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them.

13. Privacy

How we collect, use and store your personal information is covered in our Privacy Policy. By using our website or placing an order, you also agree to the terms of our Privacy Policy.

14. Governing law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from these terms or your use of our website or services will be subject to the exclusive jurisdiction of the New Zealand courts.

15. Changes to these terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

16. Contact us

info@struxamotion.com
Struxa Limited · NZBN 9429053434302
Hawke's Bay, New Zealand